1. Subject Matter and Scope

These terms govern the relationship between Sincron (hereinafter referred to as the "Provider") and any legal entity that accesses or uses our consulting, cultural audit, and team alignment strategy services.

By accessing the website whatisfolklore.com or by contracting any service described on this site, the client confirms that they have read, understood, and fully accepted the terms presented below. If you do not agree with any of the terms, please do not use our services.

2. Services Offered

The Provider offers specialized consulting services in organizational management, including but not limited to:

• Audit of corporate culture and internal work dynamics;
• Analysis of communication structures and institutional values;
• Design and implementation of team alignment strategies in contexts of merger, acquisition, or global expansion;
• Cultural integration workshops and training for managers;
• Creation of cultural manuals and organizational cohesion tools.

Each service is customized according to the client's specific needs, and the exact scope, stages, and deliverables are defined in the individual service agreement.

3. Rights and Obligations of the Parties

3.1. Obligations of the Provider

The Provider undertakes to perform the services with the professional diligence specific to the field, respecting the confidentiality of information received from the client and using best practices in organizational consulting.

The Provider will designate a team of qualified consultants, and if a consultant can no longer continue the project, they will be replaced by another professional of a similar level.

3.2. Obligations of the Client

The Client undertakes to provide the Provider with all necessary information and documents for the proper execution of the services, within the agreed deadlines. The Client guarantees that the information provided is accurate and complete to the best of their knowledge.

The Client undertakes to ensure consultants have access to employees, workspaces, and relevant internal resources, in accordance with the established schedule.

4. Confidentiality and Data Protection

All information and documents shared between the parties during the collaboration are considered confidential. The Provider undertakes not to disclose any information regarding the client, its employees, or internal processes, except as required by law.

The processing of personal data is carried out in accordance with the Privacy Policy available on the website whatisfolklore.com, in the policy.html section. The Provider acts as a data controller within the limits established by Regulation (EU) 2016/679.

5. Responsibility and Limitation of Liability

The Provider makes every effort to deliver quality services but cannot guarantee specific results, such as an exact percentage increase in staff retention or a measurable improvement in inter-departmental collaboration, as these depend on the client's internal factors beyond the Provider's control.

Under no circumstances shall the Provider be liable for indirect, incidental, special, or consequential damages, including loss of profits, business interruption, or data loss, even if advised of the possibility of such damages.

The total liability of the Provider for any claim related to the services provided is limited to the total amount of fees paid by the client for that service in the last 12 months.

6. Invoicing and Financial Conditions

Service fees are established based on the project's complexity, duration, and resources involved. All costs are communicated to the client before the collaboration begins, through a written offer or contract.

Invoices are issued according to the terms agreed upon in the contract, and payment is due within 30 calendar days from the invoice date, unless otherwise agreed in writing.

In case of late payment, the Provider reserves the right to suspend the provision of services until the full amount due is paid.

7. Duration, Modification, and Termination of the Contract

The service agreement is concluded for the duration specified in the document signed by both parties. Any modification of the contractual terms shall be made by written agreement between the parties.

Either party may unilaterally terminate the contract with a 30-calendar-day notice, given in writing. If one party materially breaches its contractual obligations, the other party may terminate the contract immediately, without notice.

Upon termination of the contract, regardless of the cause, the parties shall return to each other any confidential documents and materials received, and confidentiality obligations shall remain in effect for a period of 5 years from the date of termination.

8. Modification of Terms of Use

The Provider reserves the right to modify these terms of use at any time. Changes will be published on this page and, if substantial, will be brought to the attention of active clients via email at least 30 days before they take effect.

Continued use of the services after the publication of changes constitutes acceptance of the new terms.

9. Applicable Law and Dispute Resolution

These terms are governed by Romanian law. Any dispute arising out of or in connection with these terms shall be resolved amicably. If an agreement cannot be reached, the dispute shall be settled by the competent courts of Bucharest.

10. Contact for Legal Matters

For any questions regarding these terms of use, please contact us at:

• Address: Str. J.J Rousseau 7/7
• Phone: 0375305066
• Email: info@whatisfolklore.com

Last updated: January 2025.